Description

OptimalPlus is the only Big Data analytics software company to provide an end-to-end product analytics solution for automotive, semiconductors and electronics companies.

We've got the skills, the people, the benefits, the right environment, and the ability to be truly agile. Do you have what it takes to be "Optimal"?

As an IT Internal Helpdesk technician, you will :

·      Support Optimal+ new users installation

·      Support Optimal+ users requests

·      Support technical requests and troubleshoot technical issues in Optimal+ internal systems

·      Maintain Optimal+ internal system includes:

·      Perform major and minor upgrades for Optimal+ internal systems

·      Support 3rd application using by Optimal+ systems

·      Troubleshoot errors

·      Monitor Optimal+ internal systems

Requirements

·           At least 2 year of working experience in helpdesk / users support trouble shootings (Military experience can be relevant).

·           Knowledge in Windows system administration is essential.

·           Independent, self-driven, customer oriented with good interpersonal communication skills.

·           Basic network troubleshooting

·           Office 365 Administration


Nice To Have

·          Knowledge in VMware

·          Knowledge in IP Telephony systems

·          Linux administration